Terms of Service

ASINBuyer is operated by AdamantIT LLC d/b/a ASINBuyer, a limited liability company organized under the laws of the State of Delaware, United States. References to "ASINBuyer", "we", "us", and "our" in these Terms refer to AdamantIT LLC. The platform is reachable at www.asinbuyer.com; correspondence goes to support@asinbuyer.com.

By creating an account, signing in, or using the platform you confirm that you have read, understood, and agree to be bound by these Terms, the Privacy Policy, the Cookie Notice, and the Acceptable Use Policy. If you don't agree, don't use ASINBuyer.

You must be at least 18 years old and authorized to bind the business (if any) on whose behalf you sign up. ASINBuyer is a B2B platform offered to businesses operating in the United States.

ASINBuyer is a software-as-a-service tool that helps Amazon sellers discover B2B buyers, draft personalized outreach emails, send them via our outbound infrastructure, capture replies, and place AI follow-up voice calls. Functional capabilities are described on the public pages and inside the product dashboard.

The platform is provided as is and on a best-effort basis. We continuously improve and may change, add, or remove features without notice, subject to Section 14 (Material changes).

You are responsible for keeping your sign-in credentials confidential and for all activity that takes place under your account. Notify us at support@asinbuyer.com immediately if you suspect unauthorized access.

You may not share a single seat across multiple humans, sub-let your workspace, or use the platform to provide outreach as a paid service to third parties without our written permission.

You agree to use ASINBuyer only for lawful B2B outreach. The full rules — including absolute compliance with the CAN-SPAM Act (15 U.S.C. §7701 et seq.) and the Telephone Consumer Protection Act (47 U.S.C. §227), honoring opt-outs, and the prohibition on impersonating ASINBuyer to a prospect — live in the Acceptable Use Policy, which forms part of these Terms.

A breach of the Acceptable Use Policy is a material breach of these Terms and gives us the right to suspend or terminate your account without refund.

The platform runs on a credit system called Buyer Credits. Credits fund the actions your AI agents take — lead discovery, contact enrichment, AI email drafting, AI voice calls, and so on. The price list inside the dashboard is the binding cost per action.

New accounts receive a one-time grant of 250 Buyer Credits on the forever-free trial. Paid plans top up your wallet on each billing cycle and may include additional benefits described on the pricing page.

Payments are processed through our PCI-DSS-compliant checkout provider. We do not store full payment card details. Subscription renewals are automatic until canceled. You can cancel anytime from the billing portal; the change takes effect at the end of the current billing period.

All prices are quoted in U.S. dollars and are exclusive of any applicable sales / use tax, which we collect where required by law based on your billing address.

Unused credits. If an AI action fails on our side (provider outage, retry exhaustion, internal error), the credits we reserved for it are refunded to your wallet automatically and visible in the ledger.

Canceled campaigns. A campaign that has not started any work yet (no discovery run, no emails sent, no calls placed) can be canceled from the campaign page for a 100% refund of reserved credits. Once the first agent action goes out, reserved credits are consumed and not refundable.

Subscriptions.Monthly subscription fees are non-refundable except where required by applicable law. You are not charged a fee for a billing period you didn't use the platform during.

You retain all rights to the content you upload, generate, or send through the platform: product briefs, lead lists, email drafts, reply transcripts, call transcripts, and so on ("Customer Content").

You grant ASINBuyer a worldwide, non-exclusive, royalty-free, fully sublicensable license to host, transmit, modify, and otherwise process Customer Content solely to provide and improve the platform — including running it through AI services that operate on your behalf (drafting, classification, transcription). The license terminates when you delete the content or close your account, subject to backup-retention windows described in the Privacy Policy.

You represent and warrant that you have all rights necessary to upload and process the Customer Content under applicable U.S. law, including the lawful basis to contact B2B prospects whose business contact details you supply.

ASINBuyer, the ASINBuyer wordmark, the pixel-A mark, the five agent names (Sage, Iris, Atlas, Penn, Aria), the platform code, designs, copy, and the underlying AI prompt engineering are owned by AdamantIT LLC. You may not copy, reverse-engineer, or repurpose them without our written permission, save for the limited rights you need to use the platform.

The platform depends on third-party infrastructure (hosting, email delivery, AI inference, voice telephony, payment processing, observability). We choose those providers carefully and list them in the Privacy Policy. An outage at a sub-processor may affect platform availability and is not a breach by us, though we will use reasonable efforts to mitigate and notify.

We target high availability but do not, at this stage, commit to a contractual uptime SLA. Scheduled maintenance windows and unscheduled outages will be reflected on the platform status page or communicated via email when material.

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

We do not guarantee any specific outcome — reply rate, meeting rate, conversion rate, deliverability rate. Outreach effectiveness depends on factors outside our control (your product, your sender reputation, your follow-up discipline).

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOST DATA, ARISING OUT OF OR RELATED TO THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR DIRECT DAMAGES IS CAPPED AT THE GREATER OF (A) THE AMOUNT YOU PAID TO ASINBUYER IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). These limitations do not apply where prohibited by applicable law (e.g. liability for gross negligence, willful misconduct, or fraud).

We may update these Terms from time to time. Material changes — for example, a meaningful increase in fees, a removal of a feature you rely on, or new obligations on you — will be announced with at least 30 days' notice via email and via a banner inside the dashboard.

If you keep using the platform after a change takes effect, you accept the updated Terms. If you don't agree, close your account before the effective date — we'll refund any unused pre-paid time on a paid plan.

We may suspend or terminate your account immediately and without refund if you breach the Acceptable Use Policy, violate applicable U.S. law (including CAN-SPAM, TCPA, or state consumer-protection statutes), or repeatedly attempt to abuse the credit system. We will give you reasonable notice and the opportunity to cure for any non-material breach.

You may close your account at any time from the billing portal or by emailing support@asinbuyer.com. Data deletion follows the schedule in the Privacy Policy.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

Informal resolution first. Before initiating any arbitration, you and ASINBuyer agree to attempt to resolve the dispute informally. Send a written notice to support@asinbuyer.com describing the dispute, the relief sought, and your contact information. If we cannot resolve it within thirty (30) days, either party may initiate arbitration.

Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the platform that is not resolved informally will be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (or its Consumer Arbitration Rules if you qualify as a consumer). The seat of arbitration is Wilmington, Delaware; arbitration may proceed in person, by telephone, by video conference, or on documents only at the arbitrator's discretion. The arbitrator's decision is final and enforceable in any court of competent jurisdiction.

Class-action waiver.YOU AND ASINBUYER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative proceeding.

Small-claims carve-out. Either party may bring an individual action in small-claims court for disputes within the court's jurisdiction instead of arbitration.

Injunctive relief carve-out. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property rights or prevent unauthorized access to the platform.

Opt-out. You may opt out of this arbitration agreement by sending written notice to support@asinbuyer.com within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

ASINBuyer respects the intellectual property rights of others and expects users to do the same. If you believe content on the platform infringes your copyright, send a DMCA takedown notice including the elements required by 17 U.S.C. §512(c)(3) to support@asinbuyer.com. We respond to all valid notices and may, in appropriate circumstances, terminate the accounts of repeat infringers.

These Terms (together with the Privacy Policy, Acceptable Use Policy, and Cookie Notice) constitute the entire agreement between you and us regarding the platform and supersede any prior agreements. If any provision is held invalid, the rest remains in force. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a successor or affiliate. Notices to you may be delivered by email to the address on file or by posting inside the dashboard.